BrewTechIT Privacy Policy

1. Introduction

BrewTechIT is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our managed IT services.

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, request services, or communicate with us. This may include:

• Contact information (name, email address, phone number)
• Company information
• Payment information
• Service preferences and requirements

3. User Metrics and Usage Tracking

To improve our services and provide better support, we collect and analyze user metrics and usage data. This includes:

• Service usage patterns and frequency
• Performance data and error logs
• Device and browser information
• IP addresses and geographic location
• Time spent using our services

We use various technologies to collect and store this information, including cookies, web beacons, and server logs.

4. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our services
• Improving and personalizing user experience
• Analyzing usage patterns to enhance our offerings
• Detecting and preventing fraud or abuse
• Communicating with you about our services
• Complying with legal obligations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Legal and regulatory authorities when required by law
• Business partners with your consent

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing of your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.