Question 1

What is BrewTechIT?

Accepted Answer

BrewTechIT is a Managed Service Provider (MSP) based in Centennial, Colorado. We deliver managed IT support, cybersecurity, Microsoft 365 administration, on-premises infrastructure, custom software, and database solutions to small and mid-sized businesses in the Denver Metro area. We have been in business since 1999.

Question 2

Where does BrewTechIT provide IT support?

Accepted Answer

BrewTechIT is based in Centennial, Colorado and primarily serves the Denver Metro area including Denver, Littleton, Aurora, Greenwood Village, Parker, Englewood, and surrounding Front Range communities.

Question 3

How is BrewTechIT different from other MSPs?

Accepted Answer

Every support interaction at BrewTechIT is with a real, experienced human technician, never an AI bot or offshore support queue. We take time to understand your business specifically. We also operate without long-term lock-in contracts because we believe you should stay because we're good, not because you're trapped.

Question 4

Does BrewTechIT help with cybersecurity for small businesses?

Accepted Answer

Yes. BrewTechIT provides comprehensive cybersecurity for SMBs including endpoint detection and response (EDR), ransomware protection, email security and anti-phishing, multi-factor authentication (MFA), backup and disaster recovery, and physical security systems.

Question 5

Does BrewTechIT support Microsoft 365?

Accepted Answer

Yes. BrewTechIT handles Microsoft 365 licensing, deployment, user migration, Teams, SharePoint, Exchange Online, security configuration, and ongoing administration.

Question 6

Does BrewTechIT require long-term contracts?

Accepted Answer

No. BrewTechIT does not require long-term lock-in contracts. We operate on month-to-month managed services agreements.

Question 7

How long has BrewTechIT been in business?

Accepted Answer

BrewTechIT (SJB Info Tech Group) has been providing IT services since 1999. Over 25 years of experience serving Colorado businesses.

Question 8

What types of businesses does BrewTechIT work with?

Accepted Answer

BrewTechIT primarily works with small and mid-sized businesses (SMBs) with 5 to 200 employees across industries including professional services, healthcare, finance, construction, and retail. Any business that depends on technology to operate.

Question 9

Does BrewTechIT offer AI services?

Accepted Answer

Yes. BrewTechIT runs an AI Lab with two offerings for small business. Managed AI is a custom AI assistant trained on your documents, configured with your brand persona, integrated with your tools, and audited daily by our team. AI Agents are custom agents we design, build, and operate to automate a whole business process end to end. Both are built and run by the BrewTechIT team across the Denver Metro area. We scope the right fit on a call rather than listing fixed pricing.

Question 10

What is an AI agent and does BrewTechIT build them?

Accepted Answer

An AI agent is software that takes a goal and carries out the steps to complete it, rather than just answering a question. It reads inputs, makes decisions, uses the tools it is given access to, and finishes real work like drafting a quote, booking an appointment, or summarizing case files. Yes, BrewTechIT is an AI agent agency for small business: we design, build, and operate custom AI agents on the Swirls runtime platform, monitored daily by our team. Learn more at brewtechit.com/services/ai-agents.

Question 11

What is the difference between an AI agent and a Managed AI assistant?

Accepted Answer

A Managed AI assistant answers questions and drafts communication for your team, which makes your people faster. An AI agent goes further and does the work end to end: it takes an action, completes a task, and updates the systems involved, which takes a whole process off your plate. BrewTechIT builds both, and many businesses run both, built and audited by the same team.

Question 12

What is the BrewTechIT Managed AI platform?

Accepted Answer

BrewTechIT Managed AI is a custom AI assistant service for small businesses. Each assistant is trained on your specific business documents, policies, and workflows. The platform includes a branded interface for your team, daily quality auditing by the BrewTechIT team, and integrations with tools like Microsoft 365 and SharePoint.

Question 13

How do I apply for managed AI?

Accepted Answer

Contact BrewTechIT to get started. We review every enquiry personally and schedule a discovery call. The process from that first call to a working AI assistant takes about four weeks. We scope the right plan with you on the call.

IT that gets your business. Wired for AI.

What an agent does while you sleep.

Drawn for your workflow, not a template.

IT Support Security App Development Database Office 365 On-Prem Managed AINEW

Ready for an IT team that actually cares?

IT that gets your business. Wired for AI.

What an agent does while you sleep.

Drawn for your workflow, not a template.

IT SupportSecurityApp DevelopmentDatabaseOffice 365On-PremManaged AINEW

Ready for an IT team that actually cares?

IT Support Security App Development Database Office 365 On-Prem Managed AINEW